Do you need to update your Direct Debit?
If you are an Ulster Bank or KBC customer, you will need to update your Direct Debit details before your account is closed. This is important as it could lead to arrears on your Loan if the DD stops and you are not aware of it.
If you are registered for our Online Account this can be done by emailing your new IBAN details to firstname.lastname@example.org with the subject ‘Direct Debit’
If you are not registered, you can update your DD mandate in person in our office. Please make sure you bring evidence of your new IBAN to avoid errors.