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EARLY CLOSING ON FRIDAY JANUARY 3RD 2020

Dear Members, due to a very high level of staff illness we are unable to open the office for the full period from 9am to 7pm this Friday 2nd. To maintain the maximum service possible we will open from 9am to 5pm without closing for lunch. Normal hours will resume on Saturday 4th from 9am … Continue reading EARLY CLOSING ON FRIDAY JANUARY 3RD 2020

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Christmas & New Year Opening Hours

Dec 24th – Open 9am to 1pm Closed from 25th to 29th Inclusive Dec 30th – Open 9am to 4pm Dec 31st – open 9am to 1pm Jan 1st – Closed

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New Online Login Sequence

In order to comply with the enhanced security requirements of PSD2, our online login sequence has changed.  This will make it far safer to use your online account, and harder for your details to be hacked. The new sequence will be to enter your Username, then your Password. At this point you’ll be asked to … Continue reading New Online Login Sequence

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Rounding up to 5c

From 1st August 2019 we will not be giving 1c and 2c coins back in change, but will round all transactions to the nearest 5c The extra cents will be lodged to member shares so no-one will be out of pocket This is being done as it is getting more difficult to manage our stocks … Continue reading Rounding up to 5c

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GDPR Update:

Since the European General Data Protection Regulations (GDPR) went live on 25th May 2018 we have updated our Privacy Notice and our Marketing Consent Form.  Both are available to view and download from our Downloads Section.

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PHISHING SCAM WARNING!

A phishing scam has been targeting Irish credit union members with emails from addresses such as creditunion@online.ie These emails are an attempt to gather your account or personal data. Do not respond to any such emails, or click on any link or attachments unless you are 100% sure who they come from.

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Member Due Diligence

We are asking all members to provide up to date proof of their Identity, Address and PPS number to ensure our compliance with Anti-Money Laundering, Data protection and Taxation legislation.  We appreciate all our member’s help and patience in this regard.

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Debit Card Payments Online

Members registered for Online banking can now pay their loan or savings accounts using their Debit Cards.  To avail of this click on the ‘Debit Card’ option in online banking.  To register for online banking use the ‘Register…’ option at the top of the website homepage. You can also download a Blank Direct Debit Mandate … Continue reading Debit Card Payments Online

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